Eliminating Shrinkage: The Impact of A-POPs at One of the U.S.'s Largest Facilities

Client Challenge: One of the largest car manufacturers in the U.S. operated a facility with over 15,000 employees. This plant was facing high shrinkage rates (inventory loss), reaching up to 20% in its traditional micromarkets. Despite high demand, conventional vending and micromarket solutions failed to provide the operational efficiency needed to reduce losses, impacting both profitability and employee experience.

‍The A-POP Solution: Intuitivo deployed A-POPs, its unattended retail solution, to address these challenges. Powered by Vision AI (artificial intelligence), A-POPs offer a completely autonomous shopping experience with no human intervention required. Two key product categories (food and drinks) — the top-selling items — were replaced, with more than 80 A-POPs deployed across the facility.

Key Results:

• Shrinkage Reduced to Zero: Thanks to AI-powered vision technology and real-time tracking, shrinkage was reduced from 20% to zero, ensuring accurate product management and eliminating losses.
  
  
• Increase in Transactions and Revenue: More than 530,000 annual transactions were recorded, generating $430,000 in annual revenue, demonstrating the effectiveness of A-POPs in a high-demand environment.
  
  
• 100% Transaction Accuracy: A-POPs guaranteed 100% accuracy in transactions, eliminating errors in billing and inventory, improving system reliability, and enhancing the user experience.
  
  
• Scalability Across Facilities: Following initial success, A-POPs were scaled to replace all micromarkets in the facility, with plans to expand the solution to other company locations nationwide.
  
  

Conclusion: The implementation of A-POPs revolutionized how one of the largest car manufacturers in the U.S. managed its unattended retail operations. It eliminated shrinkage, improved operational efficiency, and provided a modern, seamless shopping experience, all while generating a return on investment in less than a year. This scalable, easy-to-implement technology is proving to be a valuable solution for large-scale facilities across industries.

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